In this role we expect you to have also technical understanding of solutions of the domain and you also support the domain owner to lead eCommerce and PIM area and deliver defined projects in time.
You bring knowledge and experience of the service management, software architecture, cloud services and API management. You are capable to lead the projects and different suppliers according to their contracts. Knowledge about eCommerce and/or Product Information management area seen as benefit.
In addition to the eCommerce and PIM IT team, you work with Product Owners, Business Analysts, developers and of course inspiring stakeholders. You report to the eCommerce and PIM Product Owner. 

Main Responsibilities:
• Participate and lead the projects
• Lead supplier work according to their contracts
• Manage overall incident and request for the company’s OpCos
• Manage assignment of incidents to other support teams (infrastructure or applications)
• Coordinate troubleshooting, support and service
• Bridge the gap between our platform team and various OpCo’s end-to-end responsibilities for the application development, operation, and maintenance
• Maintain relationships with technology, software, and security vendors
• Maintain familiarity with current and upcoming compliance requirements & regulation, services, and other developments in own area.
Attitude:
• Strong communicator and team player experienced in Agile way-of-working and Scrum
• Being a good sparring partner for Product Owner as well as process experts/key users
• Self-starter, working effectively and independently
• Ability to multi-task and establish priorities in good relation with stakeholders and team